Usage Pricing Guide
Transparent, pay-as-you-go rates for the messaging, calling, and AI features that run your business.
Phone Numbers
Billed monthly per number (US & Canada)
Local Number
Standard 10-digit local phone number
Price
$1.15
per month
Toll-Free Number
800, 888, 877, 866 style numbers
Price
$2.15
per month
SMS & MMS Messaging
Pricing per message segment (US & Canada)
SMS
Standard text messages
Outbound
$0.00747
per segment
Inbound
$0.00747
per segment
MMS (Local Number)
Messages with images, video, or media
Outbound
$0.0220
per segment
Inbound
$0.0165
per segment
MMS (Toll-Free)
Media messages from toll-free numbers
Outbound
$0.0220
per segment
Inbound
$0.0200
per segment
About segments: An SMS holds up to 160 characters per segment. Longer messages are split into multiple segments and billed accordingly. Emojis and special characters may use more space per segment.
Voice Calls
Per-minute pricing, billed in full minutes
Outbound Call
Calls dialed out from your system
Rate
$0.0180
per minute
Inbound — Answered on App/Web
Calls answered in mobile app, web, or desk phone
Rate
$0.01165
per minute
Inbound — Forwarded to Another Number
Calls forwarded to an external US number
Rate
$0.0200
per minute
Call Recording
Record any inbound or outbound call
Rate
$0.0025
per minute
Call Recording Storage
Monthly storage of recorded calls
Rate
$0.0005
per min / month
Call Transcription
Convert call audio to searchable text
Rate
$0.024
per minute
Voicemail Drop
Pre-recorded voicemail delivery
Rate
$0.0180
per minute
Billing note: Calls are billed in full minutes — any partial minute rounds up. Call reports display the exact duration for transparency. International rates apply outside US/Canada.
AI Features
Voice AI, Conversation AI, and Reviews AI
AI Employee — Unlimited Plan
Unmetered Voice AI (Inbound), Conversation AI, & Reviews AI
Rate
$97
per month
Voice AI — Engine
Powers AI voice conversations on calls
Rate
$0.045
per minute
Voice AI — Text-to-Speech (Standard)
OpenAI or Cartesia voices
Rate
$0.015
per minute
Voice AI — Text-to-Speech (Premium)
ElevenLabs V2.5 ultra-realistic voices
Rate
$0.035
per minute
Voice AI — Text-to-Speech (Pro)
ElevenLabs V3 most lifelike voices
Rate
$0.17
per minute
Conversation AI — GPT-5
Most capable model (input / output)
Rate
$1.25 / $10.00
per 1M tokens
Conversation AI — GPT-5 Mini
Fast & cost-effective (input / output)
Rate
$0.25 / $2.00
per 1M tokens
Conversation AI — GPT-4.1
Balanced performance (input / output)
Rate
$2.00 / $8.00
per 1M tokens
Conversation AI — GPT-4.1 Mini
Lightweight & efficient (input / output)
Rate
$0.40 / $1.60
per 1M tokens
Reviews AI
Auto-respond to Google reviews
Rate
$0.01
per review
Voice AI total cost: Voice Engine + selected Text-to-Speech rate. Example: $0.045 (engine) + $0.015 (Standard TTS) = $0.06/min. Add token usage from your selected model on top.
A2P Registration
Required for SMS messaging in the US
Low Volume
For small businesses & limited messaging
One-Time Fee
$24.50
Monthly
$11.03
Daily Limit
6,000
segments/day
High Volume
For frequent or large-scale messaging
One-Time Fee
$71.91
Monthly
$11.03
Daily Limit
600,000
segments/day
Important: A2P registration is required by US carriers to send business SMS. Monthly campaign fees apply once your campaign is reviewed, whether approved or not. Resubmissions after carrier feedback are free.
Add-Ons & Intelligence
Optional features to enhance your system
Number Validation
Verify phone numbers before sending SMS
Rate
$0.005
per call
Spam Detection
Flag incoming spam calls automatically
Rate
$0.005
per test
Caller Name Lookup
Identify unknown callers automatically
Rate
$0.01
per lookup
Answering Machine Detection
Detect voicemail vs. live answers
Rate
$0.0075
per call
Text-to-Speech (Enhanced)
Premium TTS for IVR and workflows
Rate
$0.00084
per 100 characters
Conference Calls
Warm transfers & multi-party calls
Rate
$0.0018
per participant/min
Carrier fees: US carriers (AT&T, T-Mobile, Verizon, etc.) charge small per-message fees on top of SMS/MMS rates. These typically range from $0.0025 to $0.01 per message depending on the recipient's carrier.
Smart Sync Link
All usage charges are billed monthly based on actual consumption. Rates are subject to change with prior notice. International messaging and calling rates available upon request.
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